Become a Front Desk Student Assistant

Front Desk Student Assistant

Serve as a Learning Commons student assistant for the front desk - the connection, communication, and clerical hub of services and operations. Front desk student assistants welcome and connect students to services, complete clerical tasks, and share how the Learning Commons contributes to student success through a variety of communication tools and marketing events. To apply, please submit a cover letter, resume and course schedule.

The Learning Commons is the campus resource for learning support. They offer peer-led learning support for a variety of courses through Supplemental Instruction, Tutoring, and Writing Centers along with resources, strategies, and workshops to help students reach their academic goals. 

Duties/Responsibilities:

Greets guests and route to the appropriate department/staff.
Assist with filing and tracking using paper and electronic systems Assist with running errands to other buildings/departments.
Assist with data entry. Assist with answering phones, emails and routing inquires to the appropriate staff in a professional manner.
Assists with referring students to other campus and community resources. Assist with logistics for meetings, outreach and events.
Assists with development of marketing materials and social media connections. Communicates and works with teams to complete projects.
Assist students in scheduling appointments and responding to inquires using our learning center management platform, StanTutor.
Monitor and assist with questions online and in-person.  

Preferred Qualifications:

Demonstrates ability to welcome and connect students with services and staff.
Demonstrates ability to work on a team.
Demonstrates responsibility and dependability with strong organizational skills.
Demonstrates ability to work independently with numerous interruptions.
Demonstrates ability to maintain confidentiality.
Demonstrates excellent interpersonal and communication skills.
Demonstrate excellent problem-solving and critical thinking skills.
Demonstrates ability to work 10-20 hours per week.
Demonstrates ability to follow directions.
Demonstrates ability to work with a diverse population.
Demonstrates working knowledge of Microsoft Office programs.
Demonstrates ability to market, promote and encourage use of services.

Special Conditions:

On campus work position for 10-20 hours per week. To apply, please submit a cover letter, resume and course schedule.

Hiring Cycle:

We hire as needs arise but typically during the spring semester for a summer or fall term start.