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Contact OIT Technology Support

Support by phone, web, chat tool and remote session remain available during our normal business hours. Equipment checkouts are available for pick up at the Technology Support Desk in L256, second floor of the library building.

You may report issues and open a ticket by calling, emailing, or submitting a ticket on TeamDynamix.

OIT TeamDynamix Client Portal

help desk answering phone

Technology Support

Faculty, Staff, & Students

Library 256
Services:
 In-Person/Phone/Remote/Chat

Library Building #1: See Map
Phone: (209) 667-3687
E-mail: TechSupport@csustan.edu

Regular Academic Service Hours

General Technology Support

  • 8 a.m. to 8 p.m., Monday - Thursday
    8 a.m. to 5 p.m., Friday

Non-Instructional/Summer Service Hours

General Technology Support

  • 8:00 a.m. to 5 p.m., Monday - Friday

Submit A Support Ticket

Make A Tech Checkout Request

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Maintenance Window

Network Maintenance:  6:00 a.m. - Noon  (First Sunday of Each Month)

Server Maintenance:  12:00 a.m. - 6:00 a.m.  (Every Friday)

PeopleSoft Maintenance:  8:00 p.m. - Midnight  (Every Thursday per the CO)

The monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. No maintenance scheduled start of the semester, finals, and year-end.

Updated: January 08, 2025