Telephone Services

About Our Services

Telephone Services is the organization within the Office of Information Technology that provides voice communication to the campus. We serve the entire campus community of faculty and staff in their offices and students in the residence apartments. Faculty and staff services include office phones, voice mail, fax lines, modem lines, classroom phones, conference services, and calling cards.

Telephone Services coordinates all phone moves on campus. We work with the Faculty, Staff, the OIT Technology Support and Network Team as well as Facilities Services to ensure a successful move. Telephone Services also handles all billing associated with telephones.

New Telephone System - Mitel VoIP Phones

**Frequently Asked Questions**

User Guide for the Mitel 6867i SIP IP Phone (PDF)

Mitel 6867i End-User Training and Features Tutorial  

Includes: Calling, Redial, Speaker, Mute/Hold, Transfer, Conference, Voice Mail, Speed Dial, Softkey Functions

Mitel 6867i Overview 

General Information

Mitel 6867i Hardware Overview

Setup, Connections, Reversible Stand

Mitel 6867i Personalize Setup

Phone and Button Layout


On Campus Emergencies

 Important  When placing a 9-1-1 emergency call there will be an 8-second pause before you hear a ring. Please REMAIN on the line. DO NOT HANG UP.

Emergency Blue Light Phones

Emergency Blue Light Phones are strategically located throughout the campus. See Emergency Blue Light Phones Map. Please use these phones to report suspicious activity, fire, medical, or other emergencies; or to request public assistance, and escorts. Follow directions on phone, and wait for a Public Safety Officer to answer.

Conference Phones

Please visit the Conference Phones page for more information.

Telephone Prices

Visit the telephone pricing page for more information.

Contact Telephone Services

For assistance and support with all on-campus telephone services contact Rose Staylon (x3719 ||