Contact OIT Technology Support

Support by phone, web, chat tool and remote session remain available during our normal business hours. Equipment checkouts are available for pick up at the Technology Support Desk in L256, second floor of the library building

You may report issues and open a ticket by calling, emailing, or submitting a ticket through the OIT Client Portal.

Students

Library 256

Library Building: See Building #1: Map
Phone: (209) 667-3687
E-mail: TechSupport@csustan.edu

Service Hours

  • General Student Tech Support at L256
    8 a.m. to 8 p.m., Monday - Thursday
    8 a.m. to 5 p.m., Friday

Services: In-Person/Phone/Remote/Chat

Faculty and Staff

MSR 120A

MSR Building: See Building #27: Map
Phone: (209) 667-3687
E-mail: TechSupport@csustan.edu

Service Hours

  • In-Person Support in MSR 120A
    8 a.m. to 5 p.m., Monday - Friday
  • Phone/Chat/Remote Support
    8 a.m. to 8 p.m., Monday - Thursday
    8 a.m. to 5 p.m., Friday

Work Order Ticket


Maintenance Window

Network Maintenance:  6:00 a.m. - Noon  (First Sunday of Each Month)

Server Maintenance:  12:00 a.m. - 6:00 a.m.  (Every Friday)

PeopleSoft Maintenance:  8:00 p.m. - Midnight  (Every Thursday per the CO)

The monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. No maintenance scheduled start of the semester, finals, and year-end.