Contact OIT Technology Support

Support by phone, web, chat tool and remote session remain available during our normal business hours. Equipment checkouts are available for pick up at the TSD in L256.

You may report issues and open a ticket by calling, emailing, or submitting a ticket through the OIT Client Portal.

Students

Library 256

Library Building: See Building #1: Map
Phone: (209) 667-3687
E-mail: TechSupport@csustan.edu

Service Hours

  • General Student Tech Support at L256
    8 a.m. to 8 p.m., Monday - Thursday
    8 a.m. to 5 p.m., Friday

Services: In-Person/Phone/Remote/Chat

Faculty and Staff

MSR 120

MSR Building: See Building #27: Map
Phone: (209) 667-3687
E-mail: TechSupport@csustan.edu

Service Hours

  • In-Person Support in MSR 120
    8 a.m. to 5 p.m., Monday - Friday
  • Phone/Chat/Remote Support
    8 a.m. to 8 p.m., Monday - Thursday
    8 a.m. to 5 p.m., Friday

Work Order Ticket


Maintenance Window

Network Maintenance 6 a.m. - Noon First Sunday of Each Month

Server Maintenance 2-6 a.m. First Tuesday of Each Month

The monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. No maintenance scheduled start of the semester, finals, and year-end.