Contact Information
Contact OIT Technology Support
Support by phone, web, chat tool and remote session remain available during our normal business hours. Equipment checkouts are available for pick up at the Technology Support Desk in L256, second floor of the library building.
You may report issues and open a ticket by calling, emailing, or submitting a ticket on TeamDynamix.
Faculty and Staff
MSR 120A
Services: In-Person/Phone/Remote/Chat
MSR Building: See Building #27: Map
Phone: (209) 667-3687
E-mail: TechSupport@csustan.edu
Regular Academic Service Hours
- In-Person Support
8 a.m. to 12:00 p.m., Monday - Friday - Phone/Chat/Remote Support (L256)
7:45 a.m. to 8 p.m., Monday - Thursday
7:45 a.m. to 5 p.m., Friday
Non-Instructional/Summer Service Hours
- In-Person Support
8:00 a.m. to 12:00 p.m., Monday - Friday
Students
Library 256
Services: In-Person/Phone/Remote/Chat
Library Building: See Building #1: Map
Phone: (209) 667-3687
E-mail: TechSupport@csustan.edu
Regular Academic Service Hours
- General Technology Support
7:45 a.m. to 8 p.m., Monday - Thursday
7:45 a.m. to 5 p.m., Friday
Non-Instructional/Summer Service Hours
- General Technology Support
8:00 a.m. to 5 p.m., Monday - Friday
Maintenance Window
Network Maintenance: 6:00 a.m. - Noon (First Sunday of Each Month)
Server Maintenance: 12:00 a.m. - 6:00 a.m. (Every Friday)
PeopleSoft Maintenance: 8:00 p.m. - Midnight (Every Thursday per the CO)
The monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. No maintenance scheduled start of the semester, finals, and year-end.
Updated: April 25, 2024