Contact Information
Need Help with Warrior Connect?
Have questions, need support, or want to report an issue?
Email Warrior Connect Support
warriorconnect@csustan.edu
Reporting an Issue?
What to include in your report
Warrior Connect Request Forms
Faculty and Staff Guides
The following user guides and information are designed to support faculty and staff users. Should you need assistance with features that do not yet have a user guide, please email warriorconnect@csustan.edu for help.
Setting, editing, and managing your availability is the first step to connecting with students. This guide assists setting up meeting availability for appointments, drop-ins, and campaigns.
View guide for Setting Up Availability in Warrior Connect
Syncing calendars in Warrior Connect is optional but highly recommended. Syncing your calendar automatically coordinates appointments between both platforms, blocking off busy time on Warrior Connect to prevent double-booking. This ensures students see your true schedule in real time without requiring manual updates.
Appointment summaries are best for documenting student meetings, drop-ins, and substantive two-way email interactions. Documenting interactions keeps advising records accurate and collaborative, helping the campus community provide holistic student support within FERPA privacy guidelines.
Steps for setting up and saving Support Notification Reports to identify graduation candidates, perform advising actions, and submit digital Graduation Approval Notes in Warrior Connect.
Instructions for the Graduation Clearing Process using Warrior Connect
Designed for advisors, this guide details strategies for student conversations and follow up regarding progress report feedback from faculty. Learn how to frame supportive outreach, co-create actionable recovery plans, and facilitate warm resource handoffs.
Updated: October 29, 2026