Customer Service Center

Information & Resources

The Customer Service Center is the communications hub of Capital Planning & Facilities Management. This office receives and dispatches all requests for routine (non-billable), non-routine (billable), and emergency services. Emergency and service work requests are received by email at, in person, on a Work Order Request Form.pdf, or by telephone at (209) 667-3211.

Please see the Work Order Procedures page for more information on submitting work orders.

Our Customer Service Center also takes calls from all across campus and forwards them to the appropriate unit within CPFM during regular working hours. If an emergency arises requiring any facilities service after regular business hours or on weekends or holidays, please contact the University Police Department at (209) 667-3114.