The University Police Department (UPD) has been providing Live Scan services and rolled ink fingerprints to students, staff and various businesses and institutions in our community since the early 2000s. We process over 4,500 live scans annually.
We recommend making an appointment for Live Scan services, however, we do accept walk-ins. Please call 667-3114 to schedule an appointment. Visit our live scan website for current service hours, what to bring, directions and more.
*No personal checks are accepted.
Livescan Updates
Beginning in the Spring semester, faculty members who have classes requiring Livescan clearance will be required to submit a Classroom Clearance Request by December 20, 2023. This request is essential to ensure that all students in your class meet the necessary clearance requirements. To make this process as smooth as possible, please follow the guidelines outlined below:
1. Submit a Request for Livescan Clearance
Prior to the Spring semester, you must submit a request for Livescan clearance by filling out the Classroom Livescan Request Form. In this form, please include the following information:
- Class Name, number, and section.
- Upload Class Rosters: As part of the request, you will need to upload your class rosters.
Your roster must be in Excel format and include Student ID numbers for all students. This will help us in processing the clearances effectively.
2. Notify of Roster Changes
If there are any changes to your class roster after the beginning of the semester, it is your responsibility to inform us promptly. Please send an email to livescan@csustan.edu with the updated roster information.
3. Communicate with Students
Additionally, we kindly request that you communicate with your students and inform them promptly about the Livescan requirement for your class. It is crucial that you communicate with your students and instruct them to visit the University Police Department M-F 8a.m-6:45 p.m. to complete the Livescan fingerprinting process. Please stress the utmost importance of ensuring that students bring their student ID numbers with them. This is essential as it allows us to accurately match the student Livescan results with the information provided on the faculty's class rosters. Livescans without proper ID numbers will not receive clearance for the class, which could lead to unnecessary delays for your students. Your vigilance in conveying this requirement to your students is greatly appreciated.
It is important to note that the priority deadline for completing the request for Livescan clearance is December 20th, 2023. It is imperative to meet this date to ensure that clearance results are obtained in a timely manner and to provide students with enough time to complete their fingerprints. Requests not received by the priority deadline may result in a delay in clearance results for your students.
Once you have submitted the form, you can expect to receive an email confirmation by January 10, 2023. This email will also include a live link that you can use to check the up-to-date results of your students' Livescan clearances.
We understand that these changes may require some adjustment, but they are essential for the efficient processing of Livescan clearances. If you have any questions or concerns about the new process, please do not hesitate to reach out to us at livescan@csustan.edu, and we will be happy to assist you.
Updated: December 07, 2023