Student Help

How Do I | Send E-mail

Students can send email to the instructor, other students, groups, or all users within the Bb course. Email sent through Blackboard uses the csustan.edu address. Email addresses are suppressed so none will be visible in the messages.

On the Welcome 2 MyBb tab:

  1. Click Send E-mail in the Tools box.
  2. Click on the name of your course.
  3. Choose the recipient(s).
  4. Fill in Subject and Message fields.
  5. Add Attachments if desired.
  6. Scroll to the bottom of the page and click the Submit button.

From Within a Course:

  1. Click on the Communication link (under Tools).
  2. Click Send E-mail.
  3. Choose the recipient(s).
  4. Fill in Subject and Message fields.
  5. Add Attachments if desired.
  6. Scroll to the bottom of the page and click the Submit button.

More Information I use my Hotmail/Yahoo or other outside email account and have not been receiving messages from my instructor, what's wrong?Blackboard sends mail to your csustan.edu account using the BCC field to ensure user privacy. If you do not check your csustan.edu account or have forwarded that mail to another account, the provider may not accept the message as their way of limiting spam. Use your csustan.edu account.

Note: Data adapted from the San Diego State Student Help Pages