Quick Resources for Working/Studying On Campus
Returning to Your Office? Consider a Power Cycle to Refresh your Desktop Computer.
How to Power Cycle a Device
- Turn off and/or unplug the device.
- Wait at least 30 seconds.
- Plugin the device and/or turn it back on.
That's it—you just power cycled your device? This resets your device and is basic troubleshooting.
Secure Wi-Fi, Password Resets, & How to Get Help
- Logging in to Eduroam Wi-Fi [1]
- Resetting your Password – Students [2]
- Resetting your Password – Faculty/Staff [3]
How to Contact the Technology Support Desk
If you still need help, call the Tech Support Desk at (209) 667-3687 or submit a ticket through the OIT Client Portal [4].
Working Off-Campus: Tips, Tutorials, and other Website Resources
Below are a few tip sheets and tutorials that OIT has been putting together to help the campus community adjust to working from home. Should you still need further assistance please send an email to TechSupport@csustan.edu [5] or call the Technology Support Desk at (209) 667-3343.
Tip Sheets
- How to access Global Protect VPN for Windows [6]
- How to access Global Protect VPN for Macs [7]
- How to Access Office.com [8]
- How to Access Teams on a Personal Device [9]
- How to Install Office 365 [10]
- How to Install Microsoft Office Apps for ChromeBooks [11]
- How to Sync Microsoft Teams to Mac [12]
- How to Sync Microsoft Teams to Windows [13]
Tutorials/Training
- Working Off Campus Training Sessions [14]
- Office of Academic Technology (OAT) Instructional Continuity Workshops [15]
- Securing Zoom Meetings [16]
LinkedIn Learning Resources
Other Website Resources
- Canvas Course Web Sites [19]
- Computer Labs [20]
- Employee VPN [21]
- Mediasite [22](OIT Videos)
- OIT's Software Downloads [23]
- Services for Faculty [24]
- Services for Staff [25]
- Services for Student [26]
- Zoom Web Conferencing [27]
