We receive many questions at the Office of Academic Technology. In an effort to provide quick access and support we have compiled some of the most frequently asked questions that we receive. As always, if you need further support do not hesitate to reach out to email@example.com!
- Where can I get a one-on-one consultation?
- Where can I get support regarding academic technology?
- Who should I email for assistance?
- When is the last day we can use Blackboard?
- How can I move my courses from Blackboard to Canvas?
- When will my course shells be available in Canvas?
- Why can’t I upload videos into Canvas?
- What kind of external tools does Canvas support?
- Is there anyone in my department who can help me with Canvas?
- I want to make my course more accessible. Do you have any accessibility resources?
- Where can I stay up to date with any news regarding OAT?
- What kinds of workshops does OAT have?
- Does OAT have any tutorials?
- I need help finding technological equipment, can you give me some suggestions?
- What's the difference between OIT and OAT?
Where can I get a one-on-one consultation?
You can schedule a one-on-one consultation with one of our staff members at the OAT staff page or the TDX service catalog page!
Where can I get support regarding academic technology?
At the Office of Academic Technology, we are always here to help. There are multiple ways for our staff to assist you. We offer open office hours, one-on-one consultations, or you can reach out to us at firstname.lastname@example.org!
Who should I email for assistance?
For general inquires you can always email us at email@example.com!
When is the last day we can use Blackboard?
CSU Stanislaus will be transitioning to Canvas fully on June 4th at the end of the 2021 Spring semester. After this time faculty will no longer be able to access their Blackboard courses or content. It is for this reason that we encourage all faculty to migrate to Canvas as soon as possible. As always, the Office of Academic Technology is here to help, feel free to reach out at firstname.lastname@example.org!
How can I move my courses from Blackboard to Canvas?
We have both picture-guided and video tutorials on our OAT site regarding the migration of your Blackboard courses into Canvas. Further, you can fill out a request form and if you need additional help, always feel free to reach out to us at email@example.com!
When will my course shells be available in Canvas?
Canvas course shells are generated automatically by PeopleSoft. While exact dates can vary, course shell creation follow this general schedule:
- Summer term – early January
- Fall term – early April
- Winter term – late September
- Spring term – early October
Why can’t I upload videos into Canvas?
Canvas has a 2-gigabyte storage limit for each course. Under normal circumstances, files such as .docx, .pdfs, and .xls do not go over the 2 GB limit. However, videos take up quite a lot of storage space. This is not to say you cannot use videos in your courses. Instead, we recommend that you use Panopto to store your videos as Panopto integrates seamlessly with Canvas and offers a better viewing experience for students. For more information regarding Panopto visit the Panopto + Canvas web page!
What kind of external tools does Canvas support?
Canvas supports a variety of external tools to help create your course. Some of the tools that can be integrated with Canvas include: Zoom, Panopto, Turnitin, VoiceThread, McGraw-Hill Connect, Google Drive, Office 365, and YouTube. If you have any questions regarding Canvas and external tools, feel free to reach out at firstname.lastname@example.org!
Is there anyone in my department who can help me with Canvas?
Yes, we have designated Faculty Ambassadors to Canvas. These FACs are from a variety of departments from all colleges. View a list of all our FACs.
I want to make my course more accessible. Do you have any accessibility resources?
OAT has several accessibility resources to help make courses more accessible. The first is the Ally tool for Canvas. Secondly, OAT provides a number of Accessibility Services to support making your course materials more accessible. Simply fill out our Accessibility Services request form. You can also use this form to opt-in to our Ally pilot. Last, we regularly offer training opportunities and workshops. Be sure to regularly check our website for more details, or reach out to email@example.com.
Where can I stay up to date with any news regarding OAT?
We send out OAT Updates every Friday! Be sure to check your inboxes to stay up to date with what's new with OAT. Additionally, we have our OAT News on our main site.
What kinds of workshops does OAT have?
We offer a variety of workshops on topics ranging from Canvas to pedagogical practices. Check out the current offerings on our Training Opportunities page!
Does OAT have any tutorials?
Yes! We have a variety of tutorials to suit your needs. You can find them in our video tutorial library!
I need help finding technological equipment, can you give me some suggestions?
We have a list of suggested equipment on our OAT site, located here. Please note however that these are merely suggestions. Always do the research before making any purchases!
What's the difference between OIT and OAT?
While it easy to confuse our two departments, we in fact handle two different spaces at CSU Stanislaus. OIT is the Office of Information Technology while OAT is the Office of Academic Technology. OIT is who you would contact for things like computer or network troubleshooting, logging in to the Stan State Portal, or for help with email and password. Here is their email: TechSupport@csustan.edu.