Multi-Line User Features

Adjusting Volumes & Screen Contrast

To Change Display Contrast: Adjust Up and Down buttons while phone is idle To Adjust Volume of Ringer: Adjust Up and Down buttons while phone is ringing To Adjust Volume of Handset: Adjust UP and Down buttons while listening through handset To Adjust Volume of Speaker: Adjust Up and Down buttons while handset is in cradle and listening through speaker To Change the Pitch of the Ringer: Press ring Tone until desired pitch is heard

Placing A Call

To place an inside call:

  1. Lift the handset and listen for dial tone

  2. Dial the extension number

  3. Remain on the line until the called party answers

To place an outside call:

  1. Lift the handset and listen for dial tone

  2. Dial 9 + the outside number

Answering A Call

  1. Lift the handset

  2. Press the slowly flashing line button

Transferring

To transfer a call to another extension:

  1. Ask the party to wait.

  2. Press the "flash" button.

  3. Dial the extension number where you want the call to be transferred.

  4. Announce the call when the called party answers and hang up or hang up without announcing the call.

NOTE: If the called extension is busy or does not answer, press "flash" to return to the original caller.

Conference

To add an inside extension or outside party in order to have a three-way conference call:

  1. Ask the party to wait.

  2. Press the "flash" button and listen for recall dial tone.

  3. Dial the extension number or dial 9 + outside number.

  4. Tell the called party that you are forming a three-way conference.

  5. Press the "flash" button to establish the call.

To place a three-way conference on hold:

While on a three-way conference call, press the hold button once and hang up. To return, pick up the handset and press the flashing line button.

New Call

To disconnect from one call and place anther without hanging up:

  1. Press "New Call" button and listen for dial tone.

  2. Place your call.

Camp-On

To camp-on to a busy extension or outside line:

  1. Remain on the line and listen for distinctive busy tone.

  2. Press the "camp-on" button and listen for service tone.

  3. Hang up and continue to use your extension as needed. You hear the camp-on callback ring when the extension or outside line is available.

To cancel a registered camp-on:

  1. Lift the handset and listen for a dial tone.

  2. Press the "camp-on" button and listen for service tone.

  3. Hang up.

Call Forward

To forward all incoming calls to another extension:

  1. Lift the handset and listen for a dial tone.

  2. Press the "call forward" button.

  3. Dial the extension number where you want to forward the calls and listen for service tone.

  4. Hang up.

To cancel Call Forward:

  1. Lift the handset and listen for dial tone.

  2. Press the "call forward" button and listen for service tone.

  3. Hang up.

Call Forward - Busy, No Answer

To forward all calls to another extension if your line is busy or unanswered:

  1. Lift the handset and listen for a dial tone.

  2. Dial the registration code *31.

  3. Dial the extension number where you want to forward your calls and listen for service tone.

  4. Hang up.

To cancel Call Forward Busy/No Answer:

  1. Lift the handset and listen for a dial tone.

  2. Dial the cancellation code #31 and listen for service tone.

  3. Hang up.

Call Forward - No Answer

To forward all calls to another extension if you do not answer within a certain time:

  1. Lift the handset and listen for a dial tone.

  2. Dial the registration code *32.

  3. Dial the extension number where you want to forward your calls and listen for service tone.

  4. Hang up.

To cancel Call Forward No Answer

  1. Lift the handset and listen for a dial tone.

  2. Dial the cancellation code #32 and listen for service tone.

  3. Hang up.

Hold

To place a party on hold:

  1. Ask the party to wait.

  2. Press the "hold" button

  3. Hang up.

To return the held party:

  1. Lift the handset.

  2. Press the flashing line button.

Last Number Redial

To use number redial:

  • Lift the handset and press the "last number redial" button. The system automatically redials the last number called from your telephone.

Pick-Up

To answer a ringing extension in your call pick-up group:

  1. Lift the handset and listen for a dial tone.

  2. Press the "directed call pick-up" button.

  3. Dial the ringing extension number.

  4. You are connected with the calling party.

Saved Number Redial

To save a number:

  1. Lift the handset and dial the desired number.

  2. Press the "saved number redial" button.

To re-dial the saved number:

  • Press the "saved number redial" button.

Speed Calling

To place a speed call:

  1. Lift the handset and listen for a dial tone.

  2. Dial the appropriate code

    1. Extension:

    2. Group:

    3. System:

And entry code.

To register an extension level speed call number:

  1. Lift the handset and listen for a dial tone.

  2. Dial the registration code 190 and entry code.

  3. Dial the number that you want to register (including "9" for outside calls) and remain on the line.

  4. Hang up after you hear service tone.

To register group level (#A or #B) speed calling:

  1. Lift the handset and listen for a dial tone.

  2. Dial the group level (#A or #B) code *0 and the entry code.

  3. Dial the number you want to register and remain on the line until you hear service tone.

  4. Hang up.

Autodial

To program an autodial button:

  1. Press the "program" button.

  2. Press the "autodial" button to be programmed, and dial the number you want to register on that button. (The number can be an extension or an outside party. An outside number must have "9" before the number.)

  3. Verify the autodial number if you have a display telephone, and press the "program" button to save the number and exit the program mode.

To access a frequently called number:

  1. Lift the handset and listen for a dial tone.

  2. Press the "autodial" button programmed with the number you want. The "autodial" lamp flashes and your number is dialed automatically.

Do Not Disturb

To register a Do Not Disturb to your extension:

  • Press the "Do Not Disturb" button.

To cancel a registered Do Not Disturb:

  • Press the lit "Do Not Disturb" button.

Speakerphone

To keep a call when replacing the handset:

  1. Remain on the line with the calling party.

  2. Press the "speaker" button. The "speaker" lamp goes on.

  3. Hang up.