How do I know if I can afford housing?

The housing calculator has a number of drop-down menus which allow an applicant to select from the following options:

  • Type of housing/room
  • Meal plan level
  • Payment plan option

Once these have been selected an applicant can then enter their estimated financial aid award.

The calculator will then provide an estimated cost for campus housing and tuition against the amount of financial aid an individual might be planning to accept. A balance signifies that housing will not fully funded by financial aid and the applicant will have an amount that they must personally pay. A negative balance signifies that financial aid will fully fund housing and tuition and the applicant may receive a financial aid refund.

The calculator is for planning purposes only and does not take into account mid-year changes to financial aid or a change to the type of room into which an applicant may be placed. It is the applicant's responsibility to pay all housing charges.

When are housing payments due each month?

Housing payments are due the 1st of each month and are considered late if not received by the 10th. There are several payment options.

How do I make my housing payment?

Payments can be made by check, online or cash. The Housing Office processes payment by check. Cash methods should be taken to the University Cashier's Office.

How Much Is Payment?

The housing payment varies by room type, meal plan level and payment plan option. Residents on a personal payment plan adhere to an established payment plan. Individuals receiving financial aid must have a zero balance by the last payment date for each term. Residents can access their housing balances online through their MyCSUSTAN account. Inquiries can also be directed to the Housing Accounts Coordinator by email or in person.

How do I check my balance?

Housing charges are posted in fall and spring. Fall charges include all of fall term plus 1/2 of winter housing fees. Spring charges include the other 1/2 of winter charges plus all of spring. Residents can view their balances for each term online through their MyCSUSTAN account. Separate charges will appear for housing rent and meal plan.

How and when do I get my financial aid refund?

Financial Aid refunds are processed by the Student Financial Services Office. It generally takes 2-3 weeks for a refund to be processed after a Financial Aid disbursement is made. Financial Aid disbursements occur on a schedule and are authorized by the Financial Aid Office.

Financial Aid funds (loans, grants and scholarships) are applied to all charges and fees due to the University with the remaining funds then released directly to the student. University tuition and fees include: tuition and fees, meal plan, housing rent, New Student Orientation, lab fees, etc.

When do I get my deposit refund?

Housing and Residential Life will issue damage notice letters to residents within the first two weeks of June. These notices will be emailed to each resident's university email account.

There will be a 2 week appeal process. All appeals should be submitted by email to Renee Giannini. Appeals must be submitted in writing by the RESIDENT. Appeals submitted by other parties will not be considered.

At the conclusion of the appeal process all damages will be final and Financial Services will issue refunds. This will occur in late July/early August.

Security deposits will be refunded through 2 mechanisms: Electronic funds transfers (EFT) - If you are receiving financial aid your refund will be by EFT. Check - all other residents will receive a check mailed to the permanent address on file with the university.

Note: Your permanent address may not be the same as the mail forwarding address you filed with Housing and Residential Life upon check-out.

How do meal plans work?

Meal plans are required as part of all housing contracts. for 2019-2020 contract options residents may choose between a number of meal plan options based on their classification as a freshman or upperclass resident.

Meal plans are comprised of flex dollars. Flex dollars function as a declining balance amount and can be used at any of the campus dining locations.

Detailed breakdowns for first year, second year and upperclass plans are posted under the Rates and Dining section of the housing website.

Meal plan balances roll between terms, but do not roll between contract periods. Funds not utilized by the last day of the contract term are forfeit to the campus dining vendor. A resident who contracts to live on campus for concurrent years, may roll up to to 10% of prior year unused meal plan funds to the subsequent year.  (e.g. contract balances of up to 10% from 2019-20, will roll to the 2020-2021 contract year.)

Residents can change their meal plan level or meal plan distribution for a 10-day (working days) period after check-in. Residents who wish to make a change to their meal plan should complete the Meal Plan Change Request form.