To avoid many Bb issues, keep your operating system, software, plug-ins, and virus protection up to date.
Mac - Download free Antivirus, Adware, Malware, and other security apps from the App Store.
Blackboard requires computer plug-ins and readers for some features.
Some providers may ask you to register, but you can usually opt out of receiving email and notifications from the company.
Your computer and antivirus software must be configured to let you install software and plugins.
Update your apps automatically or check regularly and update manually.
Adobe Acrobat® Reader DC is free cross-platform software that lets you view and print Portable Document Format (PDF) files.
Mac users have Preview built in for most PDF documents. Some PDF files require Adobe Reader.
Adobe Flash Player and Shockwave Player are free, cross-platform, browser-based apps that display documents and media files.
Flash is required by some external sites for audio/video playback.
Adobe announced it will phase our the Flash Player by the end of 2020.
Many sites that used Flash will use HTML5, which needs no additional tools or installations,
Shockwave is being removed from modern browsers. Updates may no longer be available.
Neither one is not required for standard Blackboard use.
Some features in Blackboard require Java.
Firefox and Chrome no longer support Java. They will run Java Script.
MacOS/OS X runs Java in Safari, It normally shows a prompt to download or update Java.
Blackboard Collaborate Launcher (Windows and Mac X 10.8.4+) provides the Java needed to participate in Bb Collaborate.
You do not need to install Java for Bb Collaborate, but may need it for other uses.
Audio and Video
Apple uses QuickTime and iTunes. Microsoft uses Windows Media Player.
If you have a media file that does not play, try one of these, or search where you get your computer apps.
VLC Media Player - cross-platform
Free, open source player for most multimedia files, including WMV.
MPlayer X - Mac
A free, open source, Mac multimedia player for most audio and video files, including WMV.
An earlier version is available for purchase at the Mac App Store.
RealTimes - cross-platform
Use RealTimes to play videos on any device, Computer (Mac & Windows 7, 8,10), Android, iOS, Chromecast, Roku.
LibreOffice - Linux, Mac, Windows
LibreOffice is a free, Open-Source, multi-platform productivity suite with word processing (Writer), spreadsheets (Calc), presentation (Impress), graphics and flowcharts (Draw), database (Base), and formula editing (Math).
Apache Open Office - Linux, Mac, Windows
OpenOffice is a free, Open-Source, multi-platform productivity suite with word processing (Writer), spreadsheet (Calc), presentation (Impress), diagrams and illustrations (Draw), database (Base), and mathematical equation editor (Math).
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