Blackboard Help and Tutorials

General Help

Blackboard Browser Support - with Browser Checker link
   We recommend Firefox.
      Compare Computer and Mobile Device Browser Functions 

Plug-Ins & Readers

Save Apple Pages document in MS Word format  - PDF

Known Issues

- The My Courses and Courses modules display only your first 99 courses in alpha-numeric order.
          Contact BbSupport to delete older and unused courses.
- Blackboard submits a student assessment (quiz, test, survey) at the 90-minute inactive session limit.
          Clicking a Blackboard assessment link or button begins a new timed session.

Faculty Tutorials 
Videos and Documents

Course Availability - Manually Show/Hide course link to students (PDF)
         Term courses are made available the week prior to the first day of instruction.
         Term courses remain available until Census Date of the following Fall or Spring term.

Remove a Previously Assigned Instructor's Name from the Blackboard Course Roster (PDF) Instructor Help Pages (Web Page) 

TurnItIn Error 423 - For a quick response

Call the TII Help Desk,
  (866) 816-5046, ext. 241

  • Tell the support tech you see the Error 423 message. 
  • The tech will send an email for you to reply with the UIDOld Email, and New Email copy/pasted from the Error message.

Submit the information online  

  • Complete fields with the orange asterisk (*).
  • Learning Management System - Blackboard. Plugin - Blackboard Basic. Version - 2.6.9.
  • Copy/paste the error message including the UID & Email information into the text box.  








Faculty Center for Excellence in Teaching and Learning 
   Click Workshops.  Search for Bb.

MyCSUStan Faculty Documentation
  - Post Grades Online - MyCSUStan - after Enrollment Services opens grading cycle

Student FAQ, Videos, and Documents

Portfolios - Keep samples of your work to share with others. Student Help Pages (Web Page)

Student Services Page 

Thinking about taking an Online course?
Click here to see if you're ready

- - Read Me before taking a Bb test 

- - More on Faculty and Student pages

Bb 6/16