Cancellation, Refund and Substitution Policy

ARC 2020 Registration cancellation, refund, and substitution policy:

Deadlines

April 30, 2020

ALL registration cancellation requests received on or before Thursday, April 30, 2020 will be subject to a $25 administrative fee; requests must be made in writing via email to Lauren Ansorge at csuarc@csudh.edu.

  1. If registration has already been billed, then the registrant will receive a refund less a $25 administrative fee.
  2. If registration cost has not been billed yet, only a $25 administrative fee will be billed.

Substitutions are allowed without additional cost.

May 1, 2020

No refunds will be issued for registration cancellations received on or after Friday, May 1, 2020.

Substitutions are allowed without additional cost.

May 15, 2020

Registration substitutions will be allowed through Friday, May 15, 2020.

After this date, no substitutions are allowed.

Details

  • Registration fees CANNOT be applied toward future conferences.
  • Authorized cancellation refunds that have met the deadline will not be processed until after the conclusion of the conference and will be processed before the June 2020 year-end close.
  • Requests for cancellations and substitutions must be made in writing via email to Lauren Ansorge csuarc@csudh.edu