The following questions are a sampling of frequently asked questions received by the Housing Office. Please let us know of any additional information which you would find helpful. We are happy to post it to our website.
These questions are general in nature and are applicable to Housing License Agreement terms. In some instances the response is taylored to the academic year contract.
1. Why should I live in the Village instead of off-campus?
1. Why should I live in the Village instead of off-campus?
Besides the shear convenience of living close to your classes and getting a shortcut to making new friends, students living in on-campus housing are more likely to:
A study of CSU Stanislaus students shows that freshman students who lived on campus have a 12% faster 4-year time to degree than those who lived off-campus. They had a 7% higher 5-year time to degree.
For Fall 2010 56% of the resident community obtained GPAs of 3.0 or higher, with 28% receiving a 3.5 GPA of better.
It’s convenient, economical and a great place to live! Need we say more?
REFERENCE: Why College Matters: Four Critical Years Revisited. Astin, Alexander. Jossey-Bass Publishers, San Francisco. 1993
Information on housing charges is listed in the Money Matters section. The Money Matters section contains the housing calculator, payment schedules, and various forms relating to financial matters.
Applicants to the university or those who have already been admitted can apply online under the Apply Now section of the housing website.
In order to log onto the housing application you will need to know your MyCSUSTAN ID and password. These are provided with your admission paperwork. Additional information on this is available on the MyCSUSTAN login page.
Graduating seniors and single term international students are the only residents who may enter fall only contracts. Students who wish to move in at winter term must enter a winter/spring contract. Students who wish to move in at spring must enter a spring contract.
Yes, we offer single-room occupancy suites and apartments for freshman. These are four-bedroom units, where each occupant has his or her own bedroom, but share a common bathroom, living room and kitchen (if applicable).
We offer single-room occupancy apartments for upperclass residents. These are four-bedroom units, where each occupant has his or her own bedroom, but shares a common bathroom, living room and kitchen.
Yes, meal plans are mandatory for both freshman and sophomore and upperclass residents. Annual meal plans are allocated by term through a combination of block meals and a declining balance or flex dollar program. Meal plan funds roll between terms, but not between academic years.
Yes, through the self-select roommate matching system you will be able to search for a specific roommate by last name. Only individuals who have a completed housing application will appear on the roommate select screen.
Housing will run two cycles for the self-select roommate and room selection system. These will be as follows:
1. All complete applications received by 3:00p.m. on March 8, 2013 will be assigned to the 1st round of roommate matching and room selection. This will open at 9:00a.m., March 13, 2013.
2. All complete applications received after 3:00p.m. on March 8, 2013 but before 3:00p.m., June 3, 2013 will be assigned to the 2nd round of roommate matching and room selection. This will open at 9:00a.m., June 5, 2013.
A complete housing application is considered to be the submission of a deposit, the financial guarantor/co-signer form and the completion of the online application.
See the information contained in the What Should I Bring? Document located on the housing website.
No. Each bedroom comes equipped with a telephone line, but this line must be activated through the Campus Telephone Services Office. Each suite/apartment does have an emergency 9-1-1 telephone in the living room. This phone line is able to make on-campus calls, as well as calling 9-1-1.
Yes, although it is important to remember that you have a limited amount of space. We also recommend that you consult with your roommates to ensure that all of you aren’t bringing a TV or stereo for your common living spaces. This is especially the case for anyone assigned to a double or triple suite.
Pets, with the exception of fish in a tank no bigger than 5 gallons are prohibited. No pets may be within the Village grounds, unless they are an authorized University animal. Pet “baby sitting” is not permitted.
Yes, although all residents of the units must be in agreement regarding the presence of overnight guests. Residents are limited to one overnight non-resident guest per evening. Residents may only have an overnight guest for a total of three nights in any two-week period. Consult the Housing Administrative Policies and Regulations for additional information.
The housing facility is a gated community. Residents are assigned a gate key for access. In addition, emergency “blue light” telephones are stationed within the Village grounds as well as the adjacent parking lots. Housing and Residential Life works closely with the University Police Department with Officers patrolling both the parking lots and the internal Village grounds.
Yes, if you have engaged in conflict resolution sessions with your roommates and resident advisor, as well as the Head Resident. Room switches are approved by the Head Resident in situations where conflict cannot be resolved.
You should never feel that you cannot approach your Resident Advisor or the Head Resident. If you are having roommate challenges seek help immediately. This is a common occurence as people adjust to living amongst a community.
No. A bed frame and mattress, along with a mattress pad is provided. The bed is an extra-long twin.
Yes, each resident has an internet connection in their bedroom
It is not required, but it is recommended. The University is not liable, directly or indirectly, for the personal property of residents and guests due to loss by theft, damage by fire, damage by water, or any other cause. Residents are encouraged to purchase personal insurance, such as a renter’s policy, to cover such incidents.
Cal State Stanislaus – Housing. Be sure to include the student’s name and identification number on each check.
Yes. Residents who receive financial aid are personally responsible for the balance of housing fees owed for the term. Residents may choose to pay on this balance monthly or make one single payment. All balances must be zero (0) by the end of the term.
Residents who receive Financial Aid should sign-up for the two payment plan when processing their online housing application. This mimics the University's financial aid payout schedule for financial aid and will help ensure that a refund, if applicable is processed in a timely manner.
Yes, we have a large parking lot in close proximity to the housing facility. Parking permits are not included in the cost for housing. Residents may purchase their parking permits online through the University Payment Center or at the University Cashier’s Office. Information on the cost of parking permits is available on the Parking Fees and Decals website. Residents may purchase their parking permits online through the University Payment Center or at the University Cashier’s Office.
Permits for Fall 2013 must be displayed starting August 18, 2013. Cars illegally parked will be cited.
Yes, but you will need to know your MyCSUSTAN ID and password. You may access information about this at the MyCSUSTAN homepage.
Yes, there are 7 laundry facilities. The laundry facility in the Community Center features the Laundry Alert system through which you can monitor the status of your laundry online from your room or other location.
Village III laundry rooms have a laundry load machine located on the first floor of the northside laundry room (near apartment 141)
All laundry machines are free of change as the cost is included in the comprehensive rate.
Yes. Each suite or apartment comes equipped with a cable TV wall jack featuring expanded basic cable. Residents are responsible for bringing their own televisions.
Premium channels, such as HBO, Showtime, Starz, and Cinemax are included with the digital channel line-up.
RA is an abbreviation for Resident Assistant. Resident Assistants are assigned to areas within the residential community and have multiple roles. They are event planners, great listeners, excellent pep talkers, and treasure troves of campus information, rule enforcers and just all around great people to know. Your Resident Assistant can assist you with roommate conflict as well as being able to provide a variety of information about housing procedures, the general campus community, and town of Turlock.
By signing your License Agreement, you enter into a legal agreement with the University. In the event a situation occurs that could cause you to be released from your contractual obligation, you will need to submit a “Request for Cancellation.” In all instances cancellations are subject to a cancellation fee equivalent to 30 days of rent and board plan in addition to any outstanding charges applicable to the date of cancellation request or check-out.
Cancellation prior to start of fee period (30 days before check-in) - Applicants can cancel online by navigating to the cancellation step in the online housing application. Log onto the application and select “Cancel Housing Contract.”
Cancellation before July 19, 2013 will result in a refund of $160 ($40 is retained as a processing fee.)
Cancellation after July 19, 2013 will result in the assessment of a daily housing rate equal to the number of days the applicant is active in the contract period. The contract fee period starts on July 19, 2012. Please allow 6-8 weeks for a refund to process.
Cancellation after July 19, 2013– You must submit your cancellation request in writing by email to firstname.lastname@example.org. Cancellation after July 19th usually results in no refund as the pro-rated daily charge is applied against the number of days you are active in the fee period of the contract.
Cancellation after August 18th or after check-in - You can do this by filling out a Petition to Cancel Request and submitting it to the Housing Office. Be forewarned that the documentation requirements associated with such a request are vigorous and there is no guarantee that you will be released from your contract. Consult the License Agreement and Housing Administrative Policies and Regulations for additional information.
Yes, although the amount will be determined based upon the date you submitted your written cancellation. Please allow 3-4 weeks for a refund to process.
Prior to July 19, 2013 = $160 refund with $40 retained as a processing fee
After July 19, 2013 = Submit to pro-rata daily rate
Residents under twenty-four (24) are required to have a financial guarantor/co-signer. The person designated by the student as their guarantor-co-signer will be able to obtain information from the Housing Office about the student’s financial status.
Due to provisions under the Family Educational Rights and Privacy Act (FERPA) Housing and Residential Life cannot release resident financial information without the consent of the student. Students who wish to grant a financial records release to other parties need to file a FERPA Release for the Disclosure of Housing Financial Information with the Housing Office.
Yes, the application process consists of three (3) steps. Failure to complete any of these steps will result in an incomplete application, with no bed space reserved for the student.
Residents who wish to request that their housing deposit be deferred pending a distribution of their financial aid should submit a Housing Deposit Deferment Request to the Housing Office.
No, although Housing and Residential Life is required to provide residential students with information about Meningococcal Disease. Students are not required to have the Meningococcal vaccine, only to be provided with information through which they can make an informed decision about whether or not they want to be inoculated.
Although not specific to campus housing students must meet CSU requirements for vaccination. Information about these requirements is available through the Student Health Center.
Yes. You may schedule campus tours, including housing by contacting the Office of Student Recruitment and Outreach. Tours are offered Monday-Saturday.
Housing and Residential Life will send you an email once your online housing application (steps 1-7) are complete. You will receive a 2nd email once all three application steps are done. You will be sent a 3rd email with your assigned date and time for the self-select roommate and room system in accordance with your lottery placement. Lottery placement is based on the date and time Housing processed a complete application and is as follows:
1. Complete application processed by 3:00p.m., March 8, 2013 = Assigned to 1st lottery which opens on March 13, 2013.
2. Complete application processed after 3:00p.m., March 8, 2013 but before
3:00p.m., June 3, 2013 = Assigned to 2nd lottery which opens on June 5, 2013.
Students are responsible for the balance of the housing payments and any other charge on their University Student Account that is not covered and paid by your financial aid disbursement. Subject to space availability you can request to be moved into a less expensive type of on-campus housing either before or after check-in. Contact the Housing Accounts Coordinator to inquire.
You will meet them on check-in day, but through the self-select roommate system you will be able to view student profiles, including an email address to facilitate communication with potential roommates.
Housing and Residential Life and Campus Dining host a welcome dinner for residents and their families on Check-In Day, August 18th.
University ID cards function as a campus dining card and will be needed before a resident can purchase food at any campus dining location.
You may not decrease your meal plan, but you can increase it by adding Warrior Cash. You may add Warrior Cash by going to the Warrior Card website. Warrior Cash may be used in all the dining facilities, as well as the campus bookstore and several off-campus restaurants.
The Housing Office receives several mail deliveries Monday-Friday. Typically postal mail is distributed to resident mailboxes (located outside the Community Center) by early afternoon. Shipping and Receiving usually makes an afternoon delivery from vendors such as UPS, FedEx, DHL, etc. These packages are typically available for pick-up late afternoon.
Notification is placed in resident mailboxes when they receive a package. Packages may be picked up in the Housing Office with the resident required to show picture ID.
Students must use the storage space provided in their bedrooms and must reach agreement with their roommates about storage in common living areas. Housing and Residential Life does not have the ability to storage furniture or personal belongings.
Residential suites and apartments may have one additional piece of furniture in the common area, subject to this furniture meeting a fire safety rating of 4 or 5. Residents must have proof that any furniture brought into the facility meets fire safety standards. Roommates are encouraged to discuss what each will bring at Check-In to ensure that multiple pieces of furniture are not brought. Housing and Residential Life will request that additional pieces of furniture or furniture which does not meet fire standards be removed. If it is not removed within the designated timeframe Housing and Residential Life staff will remove it.
You do not have to move out for the Thanksgiving holiday or spring break, but Housing and Residential Life does shutdown for the winter holiday break between the dates of December 20, 2013-January 2, 2014. Residents may return after 11:00a.m., January 2, 2014. With the exception of residents on a Year Round Housing Contract, these dates are not part of the Academic Year Housing Contract and no resident is permitted to reside in their assigned living quarters on these dates. Contact the Housing Office to inquire about alternate housing on these dates.
The campus identification number is a unique nine-digit number assigned to each student who submitted an application to Cal State Stanislaus. Campus ID
It is typically included with your admission packet or is available through your Student Self-Service Account commonly known as MyCSUSTAN.
Depending on the time of year and availability of space early check-in may be possible. Residents must submit a Request for Early Check-In in order to be considered. In general, early check-in for the academic year begins on August 11, 2013 and is available to athletes, International students, out-of-state students, elected and appointed student leaders, and foster youth in the Promise Scholars Program. Residents approved for early check-in may be assessed a nightly fee.
The only residents considered for late check-out are graduating seniors, students serving as standard bearers in Commencement or students performing with the Commencement music ensemble. Residents must submit a Request for Late Check-Out by the specified deadline in order to be considered. Residents approved for late check-out may be assessed a nightly fee.
A resident, 21 years of age or older may possess alcohol, consume and store alcoholic beverages within his or her assigned bedroom. If all residents of the unit are over the age of 21 alcoholic beverages may possess, consume and store alcohol in the common living area of the apartment. No person under the age of 21 may have alcohol within the premises of their bedroom, suite or apartment. The freshman housing community is “dry” meaning that absolutely no alcohol is permitted within these facilities.
Residents may not possess or consume alcoholic beverages within public areas of the housing facility. This includes the pools and outdoor recreational areas. Residents should consult the Housing Administrative Policies and Regulations for additional information about policies and procedures which govern the presence of alcoholic beverages within the residential community.
Housing and Residential Life has a zero tolerance of the use or possession of illegal drugs. Residents found to be in possession or using illegal substances are referred to the University Office of Judicial Affairs and are subject to eviction. In such instances residents remain responsible for the cost of housing through their contract term.
No, in accordance with state law smoking is not permitted inside state-owned facilities, including all residence halls. Residents who smoke must do so outside. As a courtesy to other members of the community, smokers are asked to move away from any windows or doors to prevent the impact of secondhand smoke.
Individuals who are smoking must properly and safely discard any trash, such as cigarette butts, ashes or matches, which result from their smoking. Disposal containers are spread throughout the complex. Consult the Housing Administrative Policies and Regulations for additional information about Smoking Guidelines.
No, rooms are assigned on a single sex basis, although floors are co-ed.
Cal State Stanislaus does not offer married or family housing. Individuals may refer to our Community Housing Information to obtain information about off-campus married/family housing options.
Work orders can be filed through 3 methods:
1. Online through the housing portal. Log onto the portal and select the Maintenance Tab, call the Housing Office or come to the office in person to request the order. You will need to provide the following when filing an order:
Call the Housing Office to file a work order. Do not attempt to change or disconnect the battery.