To avoid many Bb problems, keep your operating system, software, plug-ins, and virus protection up to date.
Download free anti-virus software for your computer from these links.
Blackboard requires some computer plug-ins and readers for features to function.
Click a link to visit the site and download the plug-in or software.
Some providers may ask you to register, but you can usually opt out of receiving email and notifications from the company.
Your computer and antivirus software must be configured to let you install software and plugins.
Apple QuickTime lets you play audio and video files on your computer.
QuickTime is included in the Mac operating system.
Download and install QuickTime for Windows.
Media formats supported by QuicktTime Player.
Adobe Flash and Shockwave are cross-platform, browser-based applications that display documents and video.
Shockwave is not required for Blackboard use, but some external links require it.
NOTE: The Record from Webcam (Video Everywhere) tool in the Bb Content Editor requires the Flash Player browser plugin from Adobe to save the recording to YouTube.
Acrobat® Reader™ is free software that lets you view and print Portable Document Format (PDF) files.
Windows Media Player
Microsoft® Windows Media™ Player lets you play audio and video files on your Windows computer. It is normally included in your Windows operating system.
Certain features in Blackboard rely on Java.
Java is built in to Mac computers through OS X 10.6. The Mac Software Update checks and updates as necessary.
Starting with Mac OS X 10.7, the user needs to download and install Java.
Blackboard Collaborate and Meeting Room require Java access for the rooms, but do not require the browser plugin.
RealPlayer Basic is a free media player for online audio and video. Although Blackboard does not require RealPlayer, some external links require it.
Free, open source, cross-platform player for most multimedia files.
Flip4Mac - Mac OS X 10.7 and later (No longer free)
Flip4Mac WMV lets you play Windows Media video and audio files on your Mac.
See Technical Specification for links for Mac OS X 10.6, 10.5, and 10.4.
OpenOffice is free, Open-Source, multi-platform software with word processing (Writer), spreadsheet (Calc), presentation (Impress), graphics (Draw), database (Base), and mathematical equation editor (Math) applications.
NeoOffice is a free Mac OS X office suite with word processing, spreadsheet, presentation, graphics, database, and math equation editor applications based on the OpenOffice Suite.
It will open and save as MS Office file formats.
File Format Conversion
Microsoft Office Compatibility Pack for Windows
Microsoft Office Open XML Format Converter for Mac
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