Home > FAQ | General Benefits
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FAQ
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General Benefits
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The open enrollment period for CalPERS health, CSU dental, Dependent Care Reimbursement Account (DCRA), Health Care Reimbursement Account (HCRA), FlexCash, and Tax Advantage Premium (TAPP) plans is usually between September 15 and October 15 each year. The effective date for all changes made during open enrollment will be January 1 of the following year. To assist employees with open enrollment choices, CalPERS mails a health plan enrollment statement to each member enrolled in a CalPERS health plan. In accordance with the health plan statement, CalPERS also has implemented a Web-based (Pacific Business Group on Health (PBGH)) “Health Plan Chooser” tool. This tool allows members to view health plans in side-by-side comparisons, and rank them based on personal references. This tool can be accessed at the following URL:
http://calpers.chooser.pbgh.org/wizard.aspNew Browser or website icon
More information is available on the Employee Benefits | Health Care | Medical page.
Employees who wish to change their benefit elections during open enrollment should complete a Benefits Information Worksheet and submit it to Human Resources (Contact Info). The insurance enrollment worksheet is available at the Human Resources office (Location). Once the worksheet has been submitted to Human Resources, enrollment documents will be prepared and you will be contacted by telephone and asked to sign the documents in Human Resources office (Location). If you have not received a call from HR within two weeks after submitting your worksheet, please call Human Resources (Contact Info) to confirm that your worksheet was received.
Benefit eligibility and the type of benefit programs you receive are based on the type of hire appointment and position. Your initial hire letter will advise you on the type of benefits you are eligible to receive. You should also receive a benefit packet with your appointment letter. For specific benefit programs, please refer to the HR website and click on Employee Benefits. For example, if you are an Administrative Support Assistant I, your position is covered by Unit 7, Clerical/Admin Support; refer to your appointment letter. See Benefit Summary by Employee GroupNew Browser or website icon.
For all health plans, ID cards will be mailed to you. Delta Dental, group #4018, and VSP (Group# 12292796), do NOT provide ID cards.
Much of the information is available online.  Please visit the Employee Benefits Retirement & Savings on our HR website. If you still have questions, and are a member of staff or management, contact Human Resources (Contact Info), if you are a member of Faculty contact Faculty AffairsNew Browser or website icon
Much of the information is available online.  Please click on the Employee Benefits link, in the site navigation in the left column, to view selections. If you still have questions, and are a member of staff or management employee, contact Human Resources (Contact Info), if you are a member of Faculty contact Faculty AffairsNew Browser or website icon.
If you are a new hire, you have 60 days from date of hire to enroll in benefits. Your benefits will be effective the first of the month after HR receives the completed Benefits Information Worksheet. Download the Benefits Information Worksheet.
Download and complete the Benefits Information Worksheet.  If you are a staff or management employee, submit the form to Human Resources (Contact Info).  If you are a faculty employee, submit the form to Faculty AffairsNew Browser or website icon.
First, you'll want to verify that you are eligible. If eligible, complete an Employee Fee Waiver Application or Dependent Fee Waiver Application. If you are a staff or management employee, submit the form to Human Resources (Contact Info).  If you are a faculty member, submit the form to Faculty AffairsNew Browser or website icon.  If you are using an employee fee waiver for the first time, also submit an approved Individual Career Development Plan to Human Resources (Contact Info). Information about the Fee Waiver Program, eligibility criteria, and all related forms are available on the Employee Benefits | Fee Waiver page.  Please call Kelly Mode with any questions.
There can be a delay between your actual date of coverage and the day your medical/dental/vision plan receives your enrollment data.  In most cases, this should be no more than two weeks from the date your plan(s) appear on your paycheck stub.  If you need emergency/immediate services, you may choose to pay cash for your services and request reimbursement from your insurance plan once they have received your enrollment data.

If you need assistance please contact Human Resources (Contact Info) (staff & management employees) or Faculty AffairsNew Browser or website icon (faculty employees) to confirm your date of coverage and for assistance. Group plan information and contact phone numbers are available on the Employee Benefits Medical | Dental | Vision on our HR website.
  • TSA 403(b): To start contributing you must contact one of the authorized companies and have an account established.  You can find this list of companies at the Employee Benefits Retirement & Savings page on our HR website. Once your account has been established, you must complete a Salary Reduction Agreement (also available at the above link) and submit it to Human Resources (staff & management employees) or Faculty Affairs (faculty employees).  To make changes to or cancel an existing TSA, you simply complete a Salary Reduction Agreement indicating the change and submit to Human Resources or Faculty Affairs.
  • 457 or 401(k): To start contributing, you must enroll through the Savings Plus Program.  You can find the enrollment form at the Employee Benefits Retirement & Savings page on our HR website.  Once the Savings Plus Program has established your account, you will receive a packet of information in the mail listing all of your investment options.  You will also receive instructions on how to activate your account either online or by telephone.  Once you have activated your account, you can make changes to it either online or by telephone.
  • Savings Bond: To start contributions, you must complete the authorization form.  You can find this form along with instructions at: http://www.documents.dgs.ca.gov/osp/pdf/std242 (.pdf).  Once you have completed the form you will submit it to Human Resources (Contact Info) (staff & management employees) or Faculty AffairsNew Browser or website icon (faculty employees).  To make changes you simply follow the same steps.
Yes, discount tickets are available for our employees.  You may order tickets online at http://www.ticketsatwork.comNew Browser or website icon. Our company code is: CSUSTAN.
Contact the company/organization directly.  The Insurance Company Contact Information page lists the phone numbers and websites on our Employee Benefits Life Insurance & Income Protection page. The company/organization will submit a cancellation notice directly to the State Controller’s Office who administers CSU payroll. Employees must also submit a written cancellation request to the State Controller’s Office. Visit our Employee Benefits Life Insurance & Income Protection page.
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||||||| Updated: 5/25/10
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